Help centre

Fear not, we're here for you

Protect your travel to plant our future

Get a Quote

680

trees planted with

Let's get you to the right place

CONTACT US

FAQ

POLICY DETAILS

CONTACT US

Contact us

Find contact details for customer service, the 24hr emergency assistance team and claims.

Read

FAQ

Frequently asked questions

What do our customers ask about One Tree Travel insurance policies and our sustainability commitment?

Read

POLICY DETAILS

Policy details

Get to know our travel insurance policies, the cover provided, emergency contact details and more.

Read

We're proud to be working with

What do customers say about us?

We have award-winning customer service across our travel insurance porfolio, here's a snippet of what you can expect from us.

"Outstanding service and value for money"

They answer their phones promptly and the staff are friendly and helpful. They are also exceptionally good value for people with pre-existing medical conditions.

 Sara

"Very professional, friendly service all round"

Excellent service. Prompt response to my phone call. Listened carefully to my situation and responded positively, explaining each option. Sought advice when required. Arranged the insurance my partner needed with minimum fuss and maximum efficiency.

 Margaret

"Excellent service in a straightforward and easily accessible way"

Excellent operative who was knowledgable, friendly and explained everything really well. He seemed to understand exactly what I was saying and gave me personal attention with some very wrote mechanistic questions. His manner was excellent.

 Christine